Import Data
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      1. Help Center
      2. Users and User Groups
      3. Import Data

      Award Certificates and Badges to Learners

      1. Go to People > Click User Importer > Click New

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      2. Give the Import Template a Title > Set New Password for Existing Users = No
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      3. Select User ID, First Name and Last Name to build the import template

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      4. Set Include Certificates and Badges > Select the items to grant
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      5. Click Save and Close at the top of the page
      6. Download the CSV template

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      7. Open the downloaded CSV > Enter the date the items should be earned (e.g. 02/04/2019). Populate the user ID with First Name and Last Name from existing users.
      8. Import the Template

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      Note: Manually adding Certificates will not trigger a Course Completion. You must include Course Completion data as well if you would like Course and Certificate data to be updated.

      For example, you must include MM/DD/YYYY for a course completion and MM/DD/YYYY for a certificate award date - one with not trigger the other, you must specifically date these two values.